09/01 - Present
Consultant, Manager & Coach
For academic healthcare, engaged by the:
Chief Human Resources Officer, Chief Operating Officer, Chief Medical Officer, Chief Information Officer, Dean of Research, Senior Vice President of Finance, two Hospital Presidents, Chair of Obstetrics, Gynecology & Reproductive Sciences, Senior Vice President of Corporate Compliance, Senior Vice President of Technology Commercialization, Chair of the Institutional Review Board, and the Health System Administrator for the Department of Urology
to provide a variety of services, including: leadership coaching, strategic planning, organizational design and development, team and meeting facilitation, presentation preparation and communications, systems design, process improvement, data analysis, and financial consulting services.
Developed and implemented strategic plans and management tools to align initiatives and personnel, measure performance, and foster fact-based problem-solving and improvement;
Developed organizational structures, redesigned administrative and systems processes, and defined job functions and crafted corresponding job descriptions;
Conceived and facilitated the development of administrative process and outcome data sets to support decision-making and improvement;
Conducted comprehensive assessments of operations, including (for example): Medical Staff Credentialing, Talent Acquisition, Employee Injury and Compensation, IRB Approval, Executive Compensation, and Employee Health Services), and facilitated the development and implementation of improved processes, systems and reporting; and,
Facilitated a multi-disciplinary team of users to design, develop, test and implement a culture-changing Human Resource Transaction System.
For leaders, public speakers, actors and others:
Facilitate the (re)discovery of authentic human presence and connection; coach leaders and influencers on the efficient ‘use of self’ (the Alexander Principle) to reduce tension and improve energy; and, build breath and vocal capacity to help speakers improve audibility, clarity, and presentation skills.
09/95 - 06/97
Senior Manager – Arthur Andersen, New York
Led the development of an international consulting service line, Ethics & Responsible Business Practices Consulting. Coordinated all management functions of the service line, including: Service definition and development, business development, financial operations, client service, training and recruiting.
06/93 - 08/95
Director of Finance, Operations, & Administration for the Central Region Consulting Office – Arthur andersen, chicago
Organized and facilitated the management activities of a professional staff (approx. 15) that supported all aspects of the $80 million consulting business, including: Budgeting and accounting, human resources, business development, technology, and facilities management.
Managed a variety of client service projects for the Government Contracts Consulting group, including: Contract accounting and compliance (Federal Acquisition Register and Cost Accounting Standards), contract claims, and bid preparation.
07/90 - 05/93
Manager – Arthur Andersen, Chicago
07/86 - 06/90
Auditor/Senior Accountant – Arthur Andersen, Chicago
University of Notre Dame, Bachelor of Business Administration
August, 2017 May, 1986
Registered Rodenburg Teacher (Voice & Speech)
Certified Public Accountant, State of Illinois